PRIVACY POLICY

PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING THIS WEBSITE

This Privacy Policy applies to the website www.refinishwithjade.com (“Website”), owned and operated by Homely Enterprises Pty Ltd (“Company”, “we”, “us”, or “our”). The terms “you” and “your” refer to visitors, users, and customers of this Website. By using or accessing this Website, you acknowledge and agree to be bound by the terms of this Privacy Policy.

The purpose of this policy is to explain how we collect, use, store, and protect your personal information, and the rights you have in relation to that data. We will only use your information as described in this Privacy Policy.

INFORMATION WE COLLECT

We collect personal information that you voluntarily provide to us, such as when you:

  • Subscribe to our newsletter or email updates

  • Download a free resource or guide

  • Purchase a course, product, or service

  • Contact us directly through our Website or social media

The information we may collect includes (but is not limited to):

  • Name and email address

  • Phone number

  • Billing and shipping addresses

  • Payment details (processed securely via third-party payment providers)

We may also automatically collect certain data about your visit, such as IP address, browser type, device information, and website usage through cookies or analytics tools.

HOW WE USE YOUR INFORMATION

Your information may be used to:

  • Provide and deliver products or services you purchase

  • Respond to inquiries, comments, or support requests

  • Send email updates, newsletters, or marketing content (if you have opted in)

  • Improve our Website and content based on your usage patterns

  • Process payments securely via trusted third-party platforms

You can opt out of email communications at any time by clicking “unsubscribe” at the bottom of our emails or by contacting us at [email protected].

SMS COMMUNICATIONS

If you voluntarily provide your mobile number and consent to receive SMS/text messages, we may send:

  • Transactional updates (order confirmations, delivery details)

  • Promotional messages or special offers

  • Occasional reminders

Message frequency varies. Standard message and data rates may apply. You can opt out at any time by replying STOP, or request assistance by replying HELP. Consent to receive SMS messages is not a condition of purchase. We do not sell or share your phone number for marketing purposes.

COOKIES AND AUTOMATIC DATA COLLECTION

We may use cookies and similar technologies to enhance your experience, analyze traffic, and improve our services. You can choose to disable cookies in your browser settings, though some website features may not function properly if you do so.

We may also use analytics and advertising tools such as Google Analytics or Facebook Pixel to better understand our audience and deliver relevant content or ads. These tools collect aggregated, anonymous data and do not personally identify you.

THIRD-PARTY SERVICES

We may share your information with trusted third-party service providers who assist in operating our Website or business (for example, email marketing platforms, payment processors, and hosting providers). These partners are required to keep your information confidential and use it only for the specific services they provide.

We never sell or rent your personal information to third parties for profit.

DATA STORAGE AND SECURITY

Your personal information is securely stored using reputable data management systems. We take reasonable precautions to protect your data from loss, misuse, or unauthorized access. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

If a data breach occurs, we will take prompt action to notify affected individuals in accordance with applicable laws.

YOUR RIGHTS

At any time, you have the right to:

  • Access, correct, or update your personal information

  • Request deletion of your data

  • Withdraw consent for email or SMS communications

  • Request details on how your data is used

You can exercise these rights by contacting [email protected].

CHILDREN’S PRIVACY

Our Website and content are intended for individuals aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that we have inadvertently collected such information, we will delete it immediately.

INTERNATIONAL USERS

If you are accessing our Website from outside Australia, please note that your data may be transferred and processed in Australia or other countries. By providing your information, you consent to this transfer in accordance with this Privacy Policy.

UPDATES TO THIS POLICY

We may update or modify this Privacy Policy at any time. The most recent version will always be posted on this page, with the updated date noted below. Your continued use of the Website after any modifications constitutes acceptance of the revised policy.

If we make significant changes, we may notify you via email or a prominent notice on the Website.

Last Updated: October 13, 2025

For questions regarding this Privacy Policy or your personal data, please contact:
📧 [email protected]