Terms and Conditions for Refinish With Jade

Effective Date: November 13, 2025

Welcome to Refinish With Jade! These Terms and Conditions ("Terms") govern your access to and use of our products, services, and digital platforms. By purchasing, accessing, or using any of our offerings, you agree to be bound by these Terms. Please read them carefully.

1. General Information

Business Name: Homely Enterprises Pty Ltd (trading as Refinish With Jade)
ABN: 94676118116
Registered Location: Victoria, Australia
Service Regions: We provide online courses, resources, and services to customers worldwide.

Our Offerings Include:

  • Online courses, workshops, and programs focused on DIY, home styling, furniture refinishing, and power tools.

  • Digital downloads, templates, and guides.

  • Educational content, coaching, and community memberships.

2. Client Engagement

Access:
All digital products and courses are delivered through our online platform (Kajabi) or via email immediately after purchase.
For coaching or community-based programs, access details will be provided upon enrolment.

Payment Options:

  • Full payment at checkout.

  • Some offers may include installment options (processed automatically according to the plan selected).

Deposits:
We do not currently accept deposits. All payments are made in advance or per the selected payment plan.

3. Scope of Services

Included:
Access to digital courses, workbooks, guides, and (where applicable) community or coaching sessions.

Exclusions:
Services or products not explicitly listed or agreed to in writing are excluded from your purchase.

4. Payment Terms

Payment Processing:
Payments are processed securely through our third-party payment providers (such as Stripe, PayPal, or Kajabi Payments).

Currency:
All prices are listed in Australian Dollars (AUD) and include GST where applicable.

Non-Refundable Fees:
Unless otherwise stated in our refund policies below, all sales are final.

5. Cancellations and Refunds

Refund Policies:
We want you to love your experience, but due to the digital nature of our products and courses, refunds are only granted under the following conditions:

  • Online Courses (e.g., Wall Magic Queens, Power Tool Queens, Furniture Makeover Queens, Elevated Styling Queens):
    14-day satisfaction guarantee. If you’ve completed the introductory lessons and genuinely aren’t satisfied, contact us within 14 days for a full refund.

  • Digital Downloads and Templates:
    These are non-refundable once accessed or downloaded.

  • Workshops and Coaching Sessions:
    Refunds are available up to 7 days before the scheduled start date. After this time, all payments are final.

Refund Requests:
To request a refund, email hello@refinishwithjade.comwith your name, course purchase details, and reason for the request.

6. Intellectual Property

All course materials, videos, downloads, and digital resources are the exclusive property of Homely Enterprises Pty Ltd (Refinish With Jade) and are protected under the Copyright Act 1968 (Cth).

Usage Terms:

  • You receive a personal, non-transferable, revocable license to access and use purchased content for your own educational purposes.

  • You may not share, reproduce, resell, modify, or distribute any of our content without prior written consent.

  • Breaches of this section may result in legal action and termination of access.

Permission Requests:
To request permission for reproduction or collaboration, email hello@refinishwithjade.com

7. Confidentiality

We respect your privacy. Any personal information shared with us is handled in accordance with our Privacy Policy.
You agree not to share any proprietary course materials, login credentials, or confidential community information with others.

8. Liability and Disclaimers

General Disclaimer:
All information, advice, and tutorials are provided for educational purposes only. Refinish With Jade accepts no responsibility for any injury, loss, or damage resulting from misuse of tools, materials, or methods discussed in our content.

Limitation of Liability:
To the maximum extent permitted by Australian law, Homely Enterprises Pty Ltd shall not be liable for any indirect, incidental, special, or consequential damages, loss of income, profits, or data arising from the use of our website, products, or services.

Our total liability to you for any claim shall not exceed the amount paid for the specific product or course purchased.

DIY Safety Disclaimer:
By participating in any DIY activity, you acknowledge that safety is your responsibility. Always follow manufacturer safety instructions and use protective gear when using power tools or paints.

9. Client Responsibilities

You agree to:

  • Provide accurate personal and payment information.

  • Not share login credentials or course content with others.

  • Take responsibility for your own learning progress and outcomes.

We reserve the right to remove access to any course or community if a user violates these responsibilities.

10. Dispute Resolution

Jurisdiction:
These Terms are governed by the laws of Australia.

Dispute Handling:
Any disputes will first be addressed through good faith communication. If unresolved, disputes will be referred to mediation before being handled in the courts of Victoria, Australia.

11. Other Provisions

Affiliate Links:
We may recommend tools or products through affiliate links. By purchasing through these links, you acknowledge that we may receive a small commission at no extra cost to you.

Force Majeure:
We are not liable for delays or service interruptions caused by factors beyond our control, including natural disasters, technical failures, or government restrictions.

Termination:
We reserve the right to revoke access to our services if you breach these Terms or engage in unlawful activity.

12. Contact Us

For questions, concerns, or support, please contact:
Email: hello@refinishwithjade.com
Website: https://www.refinishwithjade.com

Last Updated: November 13, 2025